Last Updated: February 3, 2020
We value your privacy and are committed to protecting your privacy rights and those of individuals who visit, use and interact with this Portal and website.
Information We Collect
We collect customer information from applications and other forms related to our products and through conversations with Access My Insurance representatives and your insurance agency. Additionally, we collect information when you enroll in and use the portal, when you make a transaction with us such as payments, underwriting, and claims. Customer information means all nonpublic information related to an identified individual, which is sometimes called personally identifiable information. Customer information does not include anonymized data or de-identified data, which do not identify an individual.
How We Use Customer Information
We use customer information, sometimes including consumer report information, to do things such as: provide requested services; communicate with Authorized Users about your and their account or transactions; send Authorized Users information about features and enhancements on the Portal; communicate about changes to our policies; optimize or improve our services and operations; detect, investigate, and prevent activities that may violate our policies or be illegal; underwrite and rate your policies and accounts; process your claims; provide proper billing; offer you other insurance and financial services products, develop and offer new products and services, develop either anonymized data or de-identified data by making reasonable efforts to remove personally identifiable information so the information is no longer customer information, perform other activities as required or permitted by law.
How We Share Customer Information
We share customer information, including information about our transactions with you (such as payments) and experiences with you (such as a processing a claim), to help meet your product and service needs. We share customer information for our everyday business purposes, for public policy purposes, and as permitted (such as with consent or as necessary to complete a transaction you request) or required by law, as needed, to handle your claim. For example, we may share name, address, and coverage information with an auto body shop to speed up repairs on auto damage claims, with consumer reporting agencies, for example, during the underwriting process.
Internet Protocol Addresses
When you visit our websites, Access My Insurance may collect certain information that does not identify you personally, but provides us with "usage data," such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide on these websites.
Cookies and Web Beacons
We may also use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other information about you, such as your name or address. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file.
Access My Insurance uses reasonable and appropriate security measures to safeguard the information that has been collected from you. Among the measures that Access My Insurance has implemented for its websites are administrative, physical and technical safeguards.
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